Can we purchase individual services rather than a full tier?
Yes. Each of the five service areas — editorial strategy, pipeline design, team onboarding, publishing workflow, and performance analytics — can be engaged separately. Standalone service pricing is provided on request via the contact form. The bundled tiers offer a saving of approximately 20% compared to purchasing each service individually.
Does the price include software licences?
No. Orbitcswift configures the tools your organisation already holds licences for, or recommends free-tier tools (Notion, Trello, Google Looker Studio) where budget is a constraint. Software subscription costs are the client's responsibility and are separate from our engagement fees.
How are payments structured?
Foundation and Operations tiers require 50% on engagement confirmation and 50% on delivery. Enterprise engagements are split into three milestone payments: 40% at confirmation, 40% at mid-point review, and 20% on final delivery. All payments are in Kenya Shillings via bank transfer or M-Pesa.
What if our team size is between the tier boundaries?
We adjust the scope rather than the tier price. If your team of eight has a more complex channel mix than a typical Operations engagement, we discuss the additional scope and agree a supplementary fee before work begins. There are no surprises mid-engagement.